As a contractor for VF Corp since April 2023, you have been leading the analysis and documentation of business processes, focusing on identifying and implementing improvements. Your role includes:
Business Process Analysis and Documentation: Thoroughly analyzing current and future business processes for potential improvements, with a special focus on enhancing user experience and productivity.
Requirement Design and Development: Writing functional and non-functional specifications, creating user interface mock-ups, process and data flow diagrams, dashboards, and reports.
Scrum Participation: Engaging in daily scrum sessions, writing stories, identifying acceptance criteria, and preparing various types of on-demand documentation.
Specification Review and Validation: Collaborating with subject matter experts, development team members, and other stakeholders to ensure specifications are completed on time and receive necessary approvals.
Liaison Role: Acting as a bridge between the Product Owner and the development team, contributing to product and feature recommendations to enhance customer experience.
Integration Analysis: Examining business requirements related to third-party or product integrations and coordinating with vendors for implementation.
Testing and Quality Assurance: Assisting in testing new product features, designing test cases, and supporting system enhancements.
Facilitation of New Functionalities: Collaborating with stakeholders, the Product Owner, and the Scrum Team for the rollout of new functionalities.
Process and KPI Monitoring: Partnering with the Product Owner to monitor and evaluate processes and key performance indicators (KPIs) to further improve the customer experience.